Frequently asked questions

Q: Is Alden’s Ice Cream organic?  What does it mean to be Certified Organic?

A: Yes, all Alden’s ice cream products are USDA Certified Organic.   This means that our ice cream is made using ingredients that at no time come into contact with synthetic pesticides or artificial fertilizers, genetically modified organisms (GMOs), artificial growth hormones (rBGH/rBST), or anything that was processed using sewage sludge or ionizing radiation. To achieve the USDA Organic certification, third party certifying agents use a variety of tools to verify that organic farmers and processors aren’t using prohibited substances. These tools include annual on-site inspections and periodic residue testing to ensure compliance. Finally, all USDA certified organic products are regulated by the United States Department of Agriculture’s National Organic Program.

Q: Is Alden’s Organic made with GMOs?

A: No. Under USDA organic federal guidelines, Genetically Modified Organisms (GMO’s) are not allowed for use in certified organic products. Therefore, because our products are always USDA certified organic, they are not made with any genetically modified materials.

Q: Why did you change your ice cream with chocolate chips?

A: We wanted to innovate and elevate the eating experience of our chip-based ice creams.  We use a unique process inspired by the Italian ice cream called stracciatella which is Italian for “shred.”  In ice cream, the term is used to describe the result of drizzling warm chocolate into ice cream. When frozen, that drizzle turns into little chocolate bits that melt in your mouth rather than a hard bite of a chocolate chip.  What we love about it is that you get more chocolatey taste in every spoonful. We hope you enjoy the change. Please check out all our Alden’s chip ice creams: Mint Chip, Vanilla Chocolate Chip, Chocolate Chocolate Chip and Coffee Chip.

Q:  Are Alden’s Organic products Kosher Certified?

A: Yes.  The California-K or the Heart-K symbol on each package means that we are supervised by Kehilla Kosher of Los Angeles, CA. Kehilla is an internationally recognized Kosher certifier operating under strict Kosher standards.

Q: Where are Alden’s products made?

A: All of our products are proudly made at our own facility in Eugene, Oregon.

Q:  Are Alden’s Organic products gluten free?

A:  Most of our products do not contain gluten-containing ingredients. Only three of our products contain gluten: our Cookies & Cream ice cream and our organic ice cream sandwiches. These products are made with cookies which contain organic wheat flour. The rest of our products do not use gluten-containing ingredients. Consumers should also be aware that all of our products are made on shared equipment, which sometimes process gluten-containing ingredients. We have a strict allergen control policy, and work hard to prevent cross-contact of allergens. We test every batch labeled “Gluten Free” for the presence of gluten before shipping it to stores. Please consult your trusted medical professional for recommendations on your specific situation.

Q: Are Alden’s Organic products nut free?

A: While many of our products do not use nut-containing ingredients, our Chocolate Peanut Butter Bars do contain peanut butter. Consumers should also be aware that all of our products are made on shared equipment, which sometimes processes nuts and tree nuts, including but not limited to: peanuts, almonds, hazelnuts, pistachios and coconut. We have a strict allergen control policy, and work hard to prevent cross-contact of allergens, but we do not test finished products for the presence of nut proteins, and cannot claim them to be nut free. Please consult your trusted medical professional for recommendations on your specific situation.

Q: Why do you use xanthan gum, tapioca starch and soy lecithin in your ice cream?

A: These ingredients make up less than 1% of our ice cream recipe, but they play a significant role in helping us achieve the best tasting and best textured ice cream.  These ingredients act as stabilizers and emulsifiers in our ice cream. They help to bind water and fat together, which results in the smooth and creamy texture in the ice cream by slowing down ice crystal growth that occurs during freezing and thawing cycles in transportation and handling.

Q:  What is source of your xanthan gum, tapioca starch or soy lecithin?

All of the ingredients we use are derived from plant sources: organic tapioca starch comes from cassava root, organic guar gum comes from guar beans, and organic locust bean gum comes from carob trees. Xanthan gum is made from organic sugar that is fermented from non-GMO corn, and no corn allergen remains after the fermentation process. Organic soy lecithin comes from organic soybean oil and does not contain soy protein.

Q: Is there wheat or corn in the alcohol used in your vanilla flavors?

A: The alcohol used to make our vanilla extracts is derived from sugar cane.

Q: Is your coffee Fair Trade?

A: Yes. Both the coffee extract and the coffee grounds used in our Coffee Chip flavor are Fair Trade.

Q: What kind of sugar is used in Alden’s Organic products?

A: We use organic, unrefined cane sugar in all of our Alden’s products.

Q: Where does your palm oil come from?

A: We take responsible sourcing seriously. That’s why we only source palm oil from one trusted supplier in Brazil. This supplier is a member of the Roundtable on Sustainable Palm Oil, and has also earned the top spot on Greenpeace’s Scorecard for Palm Oil Producers. They have been recognized for their success in reforestation (over 50% of their land is exclusively dedicated to reforestation), as well as peatland protection, and biodiversity efforts that focus on not only protecting but enhancing the populations of the species living around their farms. Our supplier also partners with the Orangutan Land Trust, which exists to break the link between palm oil and deforestation in a global context.

Q: What are organic cattle fed?

A: Organic cows are fed a 100% organic diet. They are pasture fed up to 80 percent of the time, depending on the weather. Common types of pasture include clover, rye grass and native grass blends. The remaining portion of their diet is 100% organic grain. Organic supplements may be used to make sure the cattle have a healthy and balanced diet, however, the producer of an organic livestock operation must not provide feed supplements or additives in amounts above those needed for adequate nutrition and health maintenance.

Q: How are organic cattle treated?

A: In accordance with the National Organic Program, organic cattle must have ready and easy access to the outdoors, including shade, fresh air and direct sunlight. They are also required to have a decent shelter, clean and dry bedding, a nutritionally balanced diet, and plenty of space for comfort behaviors.

Q: Are organic cows given any antibiotics or hormones?

A: No. Organic cattle are not given anything besides routine, approved vaccinations. Injections of the artificial growth hormone, rbGH/rbST, are not allowed in organic livestock.

Q: What kind of medicines are allowed for organic dairy cattle?

A: Organic dairy livestock may not be administered any animal drug, including hormones or any growth promoting drug, other than vaccinations and other veterinary biologics, in the absence of illness. This includes recombinant bovine growth hormone (rbST). If an animal is sick, producers of organic livestock may not withhold medical treatment from a sick animal in an effort to preserve its organic status. When preventive and veterinary biologics are inadequate to prevent sickness, a producer may administer synthetic medications, provided such medications are allowed under federal law. All appropriate medications must be used to restore an animal to health when methods acceptable to organic production fail, however livestock treated with conventional substances must be identified and segregated from the organic herd and shall not be sold, labeled or represented as organic.

Q: What are the living conditions of organic cattle?

A: Organic livestock must have established and maintained living conditions to accommodate their health and natural behavior.  This includes access to the outdoors, shade, shelter, exercise areas, fresh air, direct sunlight suitable for the species, and appropriate clean, dry bedding. Shelters for organic livestock must be designed for natural maintenance, comfort behaviors, opportunity to exercise, appropriate temperature level, ventilation, air circulation, and reduction of potential for livestock injury.

Q:  Are the cream and eggs in Alden’s pasteurized?

A: Yes.  All of our ice cream is pasteurized in accordance with Federal law (21 CFR 1240.61) which states: “No person shall cause to be delivered into interstate commerce or shall sell, otherwise distribute, or hold for sale or other distribution after shipment in interstate commerce any milk or milk product in final package form for direct human consumption unless the product has been pasteurized.”